Updated at 14th August, 2024
Upon successful completion of payment, customers will receive an email containing a link or instructions to access and download their digital products. The delivery email will be sent to the email address provided during the purchase process.
Delivery times for digital products may vary depending on the type of product and any additional customization requested by the customer. However, in most cases, customers can expect to receive access to their purchased digital products immediately after payment confirmation.
Orders for physical products will be processed and shipped within 2-3 business days after payment confirmation. Customers will receive a tracking number via email once their order has been shipped. Delivery times may vary based on the customer's location and the shipping method selected.
Shipping costs are calculated at checkout and are based on the weight of the items, delivery location, and chosen shipping method. Customers will see the total shipping cost before completing their purchase.
If customers encounter any issues with the delivery of their digital or physical products or have questions regarding the process, they are encouraged to contact our customer support team at support@payervault.com or +91 755 772 3295. Our team will promptly assist in resolving any concerns.
For digital products, we generally do not offer refunds due to the nature of the goods. For physical products, returns and exchanges are accepted within 30 days of delivery if the product is in its original condition. Please refer to our Refund Policy for more details.