Updated at 14th August, 2024
At Payervault, we understand that sometimes plans change. Customers can cancel their orders after making a payment, but please note the following conditions:
To cancel your order, you must follow the instructions provided in the order confirmation email you received from Payervault. Cancellation requests must be submitted through the provided link or by replying to the order confirmation email. This ensures that we can verify and process your cancellation efficiently.
Cancellation requests must be submitted within 24 hours of placing the order. After this period, cancellations may not be processed, and you may need to follow our return policy.
Once your cancellation request is processed, you will receive a confirmation email. Refunds will be issued to the original payment method within 7-10 business days. Please note that the processing time may vary depending on your bank or payment provider.
Some products or services may not be eligible for cancellation. These include:
If you have any questions or need assistance with your cancellation, please contact our support team at support@payervault.com.
Thank you for choosing Payervault.